Frequently Asked Questions (FAQ)

1. What products do you sell at Sonic Savvy?

At Sonic Savvy, we specialize in high-quality audio and tech products, including earbuds, earphones, headphones, smartwatches, and other tech accessories.

2. How can I place an order?

Simply browse our online store, select the products you’d like to purchase, and proceed to checkout. You can choose from various payment methods for a secure transaction.

3. Do you offer international shipping?

Yes! We offer international shipping to most countries. During checkout, you’ll be able to see your available shipping options and costs.

4. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your delivery.

5. What payment methods do you accept?

We accept a variety of payment methods including credit and debit cards (Visa, MasterCard, American Express), PayPal, and more. All transactions are secure.

6. Can I cancel or modify my order?

We process orders quickly, but if you need to make changes or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you.

7. What should I do if my product is damaged or defective?

If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue, whether it's a replacement or refund.

8. How do I contact customer support?

You can reach our customer support team by emailing savvyshopsonic@gmail.com or via our contact form on the Contact Us page.

9. Do you offer any warranties on your products?

Yes, most of our products come with a manufacturer warranty. Please check the product description or contact us for specific warranty details.

10. Can I return an item?

Yes, we offer a return policy for items that meet our return criteria. Please visit our Refund Policy page for full details on returns and exchanges.